Frequently Asked Questions
Everything you need to know about your Bearfoot journey.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. We recommend measuring your foot length in centimeters and comparing it to our chart for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
Are your materials sustainably sourced?
Yes, Bearfoot is committed to ethical fashion. We use premium, eco-friendly leather and recycled packaging materials to minimize our environmental footprint.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.